Help centreCampaigns
Prepare targeted event messages, test their appearance and monitor actual delivery outcomes.
Steps
- Open this section from the module menu and check the selected event.
- Search or filter the list, then open the relevant record.
- Review the fields and relationships below. When permitted, create or edit a record and save.
- Confirm the saved values in the list. Export only the records you need.
Fields and states
Campaigns
Scope: Selected event.
States: draft, scheduled, sending, sent, cancelled.
| Field | Format | Required |
|---|---|---|
| Subject | Text | Yes |
| Body | Long text | No |
| Editor Project | Structured settings | No |
| Html | Long text | No |
| Preheader | Text | No |
| Audience | Structured settings | No |
| Suppression | Structured settings | No |
| Template Id | Text | No |
| Reply To | Email address | No |
| Channel Choices: email, sms, push, in-app | Choice | No |
| Segment Linked to: Segments | Linked record | No |
| Scheduled At | Date and time | No |
| Sender | Text | No |
| Sent Count | Number | No |
| Open Count | Number | No |
| Click Count | Number | No |
If something is missing
Check the selected event, your role and the enabled modules. If an action fails, keep the entered details and review the error before retrying. Ask an administrator for access rather than sharing another account.